Editorial Integrity - Why you can trust CarInsurance.com
At CarInsurance.com, we are committed to providing the timely, accurate and expert information consumers need to make smart insurance decisions. All our content is written and reviewed by industry professionals and insurance experts. Our team carefully vets our rate data to ensure we only provide reliable and up-to-date insurance pricing. We follow the highest editorial standards. Our content is based solely on objective research and data gathering. We maintain strict editorial independence to ensure unbiased coverage of the insurance industry.
What to do if your car keys are stolen
If your car keys are stolen, the first step is to contact the police. After notifying them, you should also contact your car dealership and your insurance provider as soon as possible. Make sure to keep a record of all conversations and paperwork in case there are any future issues with replacing the keys or filing an insurance claim.Skip to article
Written by:
Prachi Singh
Contributing Writer
Prachi is an insurance writer with a master’s degree in business administration. Through her writing, she hopes to help readers make smart and informed decisions about their finances. She loves to travel and write poetry.
Laura Longero is an insurance expert and Executive Editor at CarInsurance.com, where she specializes in helping consumers navigate the complexities of the financial and insurance industries. She has 15 years of experience educating people about finance and car insurance. Prior to joining CarInsurance.com, she worked as a reporter and editor at the
USA Today Network. Her expertise provides readers with practical guidance, helping them make informed choices about their financial and insurance needs.
Prachi is an insurance writer with a master’s degree in business administration. Through her writing, she hopes to help readers make smart and informed decisions about their finances. She loves to travel and write poetry.
Laura Longero is an insurance expert and Executive Editor at CarInsurance.com, where she specializes in helping consumers navigate the complexities of the financial and insurance industries. She has 15 years of experience educating people about finance and car insurance. Prior to joining CarInsurance.com, she worked as a reporter and editor at the
USA Today Network. Her expertise provides readers with practical guidance, helping them make informed choices about their financial and insurance needs.
Having your car keys stolen can be a scary experience, but there are a few things you need to do as quickly as possible.
Visit the auto dealership for your car make to get a new set of keys made. You have two basic choices; either get a new set of keys with new chips that have to be re-sequenced with your car’s computer, or get both the keys and new barrels as well. Barrels are part of the locking mechanism, where you insert your key. Be prepared, because this can be quite expensive.
The latest technology for vehicles is a product of the computer age. Most cars are equipped with onboard computers. These computers perform a myriad of tasks allowing them to enhance your car’s performance and fuel economy.
At the time of manufacture, each set of keys is equipped with a chip containing a numerical code up to 32 characters long. This allows billions of possible numeric combinations, so your set of keys has a unique identity for your vehicle alone.
In addition, at the time of manufacture, this code is matched to your vehicle’s computer, and the identification number (VIN for short) is stamped on the dash so it can be easily read through the windshield.
When you insert your key into the car’s ignition slot and turn the key to the on position, a signal goes out to the chip in your unique key(s) and “pings” the chip. The computer receives a signal that tells it this is the correct set of keys that should be allowed to start and drive this vehicle. Once this has occurred, your car’s engine will start, and you are on your way. Electronically, this happens almost instantaneously, so you are unaware of the matching sequence that is taking place.
Remember how easy it is for you now to get your car’s VIN? Unfortunately, it is also easy for a thief posing as a car’s owner to just read your VIN off your car, go to a dealer or locksmith, and have a key made which will start your car.
The only way this can be prevented is to keep a piece of paper or cardboard over the VIN on the inside of your dash so no one can read it while your car is locked and you are away. Also, keep your car keys in a safe place while you are away from the car.
Laura Longero is an insurance expert and Executive Editor at CarInsurance.com, where she specializes in helping consumers navigate the complexities of the financial and insurance industries. She has 15 years of experience educating people about finance and car insurance. Prior to joining CarInsurance.com, she worked as a reporter and editor at the
USA Today Network. Her expertise provides readers with practical guidance, helping them make informed choices about their financial and insurance needs.
Ask the Insurance Expert
John McCormick
Editorial Director
John is the editorial director for CarInsurance.com, Insurance.com and Insure.com. Before joining QuinStreet, John was a deputy editor at The Wall Street Journal and had been an editor and reporter at a number of other media outlets where he covered insurance, personal finance, and technology.
Ask the Insurance Expert
Leslie Kasperowicz
Executive Editor
Leslie Kasperowicz is an insurance educator and content creation professional with nearly two decades of experience first directly in the insurance industry at Farmers Insurance and then as a writer, researcher, and educator for insurance shoppers writing for sites like ExpertInsuranceReviews.com and InsuranceHotline.com and managing content, now at CarInsurance.com.
Ask the Insurance Expert
Nupur Gambhir
Managing Editor
Nupur Gambhir is a content editor and licensed life, health, and disability insurance expert. She has extensive experience bringing brands to life and has built award-nominated campaigns for travel and tech. Her insurance expertise has been featured in Bloomberg News, Forbes Advisor, CNET, Fortune, Slate, Real Simple, Lifehacker, The Financial Gym, and the end-of-life planning service.
✓Thank You, Your message has been received. Our team of auto insurance experts typically answers questions within five working days. Note that due to the volume of questions we receive, not all may be answered.Due to technical error, please try again later.
Prachi is an insurance writer with a master’s degree in business administration. Through her writing, she hopes to help readers make smart and informed decisions about their finances. She loves to travel and write poetry.