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2023 LexisNexis Demand Meter: Car insurance shopping at all-time high
New insurance policy growth was up 10% over the previous quarter. Here’s why people are shopping for car insurance in 2023.
Expert Opinion & Commentary
Written by:
Adam Pichon
Industry Expert
Adam Pichon is senior vice president and general manager of U.S. Vertical Markets for LexisNexis Risk Solutions’ Insurance business. He is responsible for leading the U.S. auto and home lines of business, developing strategic alliances and driving the creation of new products, from concept generation to introduction to the market. Adam has been with LexisNexis Risk Solutions since 2014.
His insurance industry experience includes product management and predictive modeling roles at auto insurance carriers and work on the vendor side, developing and managing new solutions for the property and casualty insurance market.
Reviewed by:
Laura Longero
Executive Editor
Laura Longero is an insurance expert and Executive Editor at CarInsurance.com, where she specializes in helping consumers navigate the complexities of the financial and insurance industries. She has 15 years of experience educating people about finance and car insurance. Prior to joining CarInsurance.com, she worked as a reporter and editor at the
USA Today Network. Her expertise provides readers with practical guidance, helping them make informed choices about their financial and insurance needs.
The 2023 LexisNexis Demand Meter was full of exciting news for the U.S. auto insurance industry as many U.S. auto insurers continue their journeys back to profitability. After an almost two-year post-tax season slump, shopping volumes in Q1 returned to pre-pandemic levels for car owners.
The auto insurance industry ended 2022 with strengthening U.S. auto insurance shopping volumes and double-digit growth in new policies.
New policy growth, or the rate at which consumers either switched or purchased new coverage, was up a staggering 17% for the quarter compared to Q1 2022 and increased from 10.2% growth in Q4 2022.
But what does this mean for the industry overall? Here’s what you need to know.
Written by:
Adam Pichon
Industry Expert
Adam Pichon is senior vice president and general manager of U.S. Vertical Markets for LexisNexis Risk Solutions’ Insurance business. He is responsible for leading the U.S. auto and home lines of business, developing strategic alliances and driving the creation of new products, from concept generation to introduction to the market. Adam has been with LexisNexis Risk Solutions since 2014.
His insurance industry experience includes product management and predictive modeling roles at auto insurance carriers and work on the vendor side, developing and managing new solutions for the property and casualty insurance market.
Reviewed by:
Laura Longero
Executive Editor
Laura Longero is an insurance expert and Executive Editor at CarInsurance.com, where she specializes in helping consumers navigate the complexities of the financial and insurance industries. She has 15 years of experience educating people about finance and car insurance. Prior to joining CarInsurance.com, she worked as a reporter and editor at the
USA Today Network. Her expertise provides readers with practical guidance, helping them make informed choices about their financial and insurance needs.
Rising insurance premiums mean continued consumer shopping
Car insurance rates increased by 14% from 2022 to 2023, increasing the national average for an annual full-coverage car insurance policy from $1,771 to $2,014, according to Kiplinger.
In addition to more shoppers hitting the market due to rising premiums, there also is an increase in shopping by consumers who receive the EITC. This is significant because more low-income Americans report having access to vehicles than they did a decade ago, according to Governing.
Senior drivers lead car insurance shopping
Consistent with last year’s findings, new policy growth is still being led by drivers 66 and older. In Q1, those 66 and older experienced 27% growth. This age group leads the United States in car buying, as on average, 62% of all new cars purchased in the United States are bought by drivers aged 55 to 75.
This demographic is followed closely by 36- to 45-year-olds, 46- to 55-year-olds and 56- to 65-year-olds, all tied at 21% growth.
Carriers, take note – this trend reinforces our finding from last quarter – that the age demographics that have not historically shopped at a high rate and were not likely to switch when they did shop are now shopping and switching at an accelerated pace — suggesting that opportunities exist for carriers to reach these age demographics in their marketing campaigns.
Although there is good news that shopping is ticking back up, claims severities are beginning to level out, and used and recently purchased vehicles are trending back to pre-pandemic levels, there are variations across the United States as shopping patterns differ from state to state.
Volumes were up 25% or more in eight states, with Texas seeing the most growth, while four states showed flat or negative growth, with New York coming in at a surprising -8%.
These differences can be attributed to many factors, such as the cost of living – states with a higher cost of living experience less growth. However, the primary driver of shopping is consumers receiving an increased renewal rate and choosing to shop.
What does the future hold for car insurance shopping?
On the heels of 2022’s high shopping volumes, there is a possibility that the second half of 2023 could see some moderation in shopping growth trends.
Multiple factors will be at play in the coming months as insurers keep a close eye on claims severity and frequency, the potential for changing economic conditions and the related impact on new and used vehicle sales. Still, in the near term, the industry can expect more rate-taking in Q2 from insurers, which could lead to continued shopping volatility.
Overall, suppose claims severity and frequencies continue to level out and economic conditions improve so that more cars become available for purchase and consumers have the means to do so.
In that case, the shopping growth pendulum may return to normal levels.
– Adam Pichon is the senior vice president and general manager of auto insurance and claims at LexisNexis Risk Solutions.
The opinions expressed by outside experts in CarInsurance.com’s “Expert Opinion & Commentary” section reflect those of the author and do not necessarily reflect the views of CarInsurance.com, its parent company QuinStreet Inc. or any of its affiliates and employees. Our editors review these articles and monitor them for accuracy after they've been posted, but the insurance industry sees constant rate changes, regulatory shifts, and other changes. Readers should always check an insurance company's website or contact.
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Laura Longero
Executive Editor
Laura Longero is an insurance expert and Executive Editor at CarInsurance.com, where she specializes in helping consumers navigate the complexities of the financial and insurance industries. She has 15 years of experience educating people about finance and car insurance. Prior to joining CarInsurance.com, she worked as a reporter and editor at the
USA Today Network. Her expertise provides readers with practical guidance, helping them make informed choices about their financial and insurance needs.
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John McCormick
Editorial Director
John is the editorial director for CarInsurance.com, Insurance.com and Insure.com. Before joining QuinStreet, John was a deputy editor at The Wall Street Journal and had been an editor and reporter at a number of other media outlets where he covered insurance, personal finance, and technology.
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Leslie Kasperowicz
Executive Editor
Leslie Kasperowicz is an insurance educator and content creation professional with nearly two decades of experience first directly in the insurance industry at Farmers Insurance and then as a writer, researcher, and educator for insurance shoppers writing for sites like ExpertInsuranceReviews.com and InsuranceHotline.com and managing content, now at CarInsurance.com.
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Nupur Gambhir
Managing Editor
Nupur Gambhir is a content editor and licensed life, health, and disability insurance expert. She has extensive experience bringing brands to life and has built award-nominated campaigns for travel and tech. Her insurance expertise has been featured in Bloomberg News, Forbes Advisor, CNET, Fortune, Slate, Real Simple, Lifehacker, The Financial Gym, and the end-of-life planning service.
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Adam Pichon
Industry Expert
Adam Pichon is senior vice president and general manager of U.S. Vertical Markets for LexisNexis Risk Solutions’ Insurance business. He is responsible for leading the U.S. auto and home lines of business, developing strategic alliances and driving the creation of new products, from concept generation to introduction to the market. Adam has been with LexisNexis Risk Solutions since 2014.
His insurance industry experience includes product management and predictive modeling roles at auto insurance carriers and work on the vendor side, developing and managing new solutions for the property and casualty insurance market.